At this time importing ZOLL Cloud EKGs on emsCharts for Windows will only function correctly when EKG Report Image Type is set to Default (Leave as JPG, Bitmap).
Any EKGs imported with the setting set to either Single Image per PDF(multiple PDFs) or Multi-image PDF Document (single PDF) will show “Unexpected error” .
We are currently evaluating the work required to support the PDF import in the Windows application, but we don’t have an estimated delivery date to share with you yet.
How do I set EKG Report Image Type?
As an Administrator go to Configuration > Service > Code Tables > Web EKG Configuration
Click on ZOLL EKG Import Options
Scroll to the bottom of the window
Select Default (Leave as JPG, Bitmap)