ZOLL | emsCharts for Windows 4.2.4 Released

For more information on this release, see the official release notes

Included in this release:

New features/enhancements

  • Custom NEMSIS v3 exam values
  • Data Validation updates by page
  • General Data Validation updates – See a video on the feature improvements here

ZOLL emsCharts for Windows 4.2.4

Fixed Issues

  • CAD Import disables CC/HPI
  • Operations procedures
  • NFIRS update
  • Cardiac procedure – Size field
  • Carboxyhemogoblin field update
  • Impact Risk Factors not always showing on chart
  • Blood Product Administration time
  • Duplicate records cause chart upload failure

For any known issues, please see the release notes page.

Auto update for Windows

You can use the auto update feature to remotely upgrade your emsCharts for Windows 4.x devices to v4.2.4.

To configure auto updates, go to the Mobile V3 Auto Update Restriction code table under Service Configuration > Code Tables and add a new entry for Version 4.2.4 (64 and/or 32 bits) and set Allow Automatic Update to ‘Yes’. Your 4.x devices will receive a prompt to update.

Important! If your devices are on 3.x, you must uninstall 3.x first and then follow the emsCharts for Windows installation steps to upgrade them to 4.2.4 manually. If your devices are on 4.0 – 4.1, you must click here and follow these additional steps before setting up the auto update.

ZOLL | emsCharts for Windows 4.0.12 Released

For more information on this release, see the official release notes

  • Procedures: An additional field will no longer be filled out when certain procedures are documented with a complication.
  • Dispatch refresh takes a long time to show results: After creating a chart from a CAD record, refreshing the Dispatch page will load results much faster.
  • Crew member signatures User lists no longer take a long time to load for services with many crew members.
  • Patient Search takes a long time to show results when chart is created from CAD import: After creating a chart from a CAD record, searching for a patient on another chart will load results much faster.
  • Multiple instances of same chart cause database issues: To prevent duplicate rows in the database that can cause errors, a chart can no longer be opened multiple times simultaneously. New messages will display when trying to open a chart that is already opening and when trying to open a chart that is already open:chart already openingchart already open 



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Security Update Required


Security Update – Please Upgrade Devices by January 30th. 2022

The following was emailed to ZOLL | emsCharts for Windows Administrators on October 25th, 2021

By running a newer and supported version of ZOLL emsCharts for Windows, your agency takes advantage of new features, performance improvements, and most importantly, security updates.

Currently, we are supporting the two most recent versions of the product, which means we need you to ensure that your agency has upgraded all its devices to version 3.8.2 (released March 2021) or higher.

We strongly recommend all agencies switch to our newest version of the application here.

For a list of updates that have been provided since 3.8.2, please see the “What’s new” and “Previous release notes” sections of our ZOLL emsCharts Help Guide. To get the latest version of the ZOLL emsCharts for Windows.

IMPORTANT NOTE: We will soon be making changes to our network infrastructure for enhanced security purposes that will prevent utilizing unsupported versions of the software (anything prior to version 3.8.2).

Please make sure your agency has an upgrade plan and email ZOLL emsCharts support or call 1-866-647-8282 immediately for any questions. To ensure your ZOLL emsCharts for Windows application continues to operate, please ensure that all devices are upgraded by January 30th, 2022. You can locate your version by logging into ZOLL emsCharts for Windows, clicking the “Admin” tab and viewing the “Version” field (see below).

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ZOLL | emsCharts for Windows 4.0.11 Update Released

The emsCharts for Windows application has a new update available which corrected some issues with the recently released 4.0.10 version.

Version 4.0.10 was removed from the site to download and only 4.0.11 is available for installation. We are working on re-launching the automatic client update functionality as well as the Remote Administration update.

For more details, please see www.getemscharts.com or the ZOLL | emsCharts Help site